Career

Program and project leadership across technology

A career spanning technical program management, project delivery, architecture and engineering—bringing the context to lead complex technology work.

Software Development Tech Lead — Java & React Full Stack

Cognizant · Client: leading U.S. financial services company

Led a four-engineer team delivering high-availability financial services, coordinating work from requirements and planning through testing and production release.

JavaSpring BootMicroservicesReactKafkaSQL/NoSQL
  • Led four engineers through requirements, sprint planning, technical design, testing and production releases.
  • Coordinated with product, QA and security partners to deliver compliant, high-availability services.
  • Guided technical decisions across Java/Spring Boot, React, Kafka and Kubernetes/OpenShift components.
  • Supported team development through mentoring, design reviews and code reviews.

Technical Program Manager — Marketing & Digital Asset Management

Wells Fargo · Pleasanton, CA

Led a multi-workstream program to replace the marketing organization’s digital asset management platform, coordinating vendor implementation, phased rollout and data migration.

JavaCustom ReportingWorkflow DevelopmentDAMAdobe Integrations
  • Managed the integrated plan, budget, resource needs and executive updates across program workstreams.
  • Coordinated vendor delivery and integrations with existing workflow applications and supporting connectors.
  • Planned phased adoption across marketing teams and migration of existing digital asset stores.
  • Directed retirement planning for legacy digital asset and workflow applications.

Senior Technical Manager — E-Commerce & Mobile Applications

Shaklee · Pleasanton, CA

Led product delivery and production support for e-commerce and mobile applications, coordinating onshore and offshore development and QA teams.

IBM DB2Core JavaJEEJSFJPASpring
  • Managed schedules and delivery across multiple concurrent product and infrastructure initiatives.
  • Led the enterprise rollout of Adobe Experience Manager, connecting product catalog content to the shopping cart.
  • Oversaw delivery and support of e-commerce and customer-support applications and the Shaklee Connect mobile app.
  • Improved delivery operations with clearer offshore communication, source-control, project-management and after-hours support procedures.

Senior Technical Architect — Data Warehouse & Big Data

InfoSys · Fremont, CA

Moved enterprise data and fraud initiatives from architecture into implementation, including a Hadoop/Hive warehouse and a real-time fraud platform.

Oracle RACEBSSiebelSOAExaDataExaLogic
  • Designed the Hadoop/Hive warehouse, built its proof of concept and drove integration with Teradata reporting marts through deployment.
  • Served as core architect for a real-time fraud platform designed to process millions of daily transactions.
  • Produced production infrastructure and deployment architecture for Oracle, Siebel and Exadata/Exalogic environments.

Senior Technical Manager / Architect — Data Warehouse & Analytics

Union Bank · San Francisco, CA

Managed data warehouse and analytics delivery while introducing change control, QA and governance practices for evolving requirements.

MS ProjectClarityInformatica PowerExchangeOracle OBIEEData WarehouseData Mart
  • Established change-request, sign-off and escalation procedures to control scope and document decisions.
  • Introduced consistent functional, integration and user-acceptance testing templates and work-item tracking.
  • Managed implementation of the FDIC Loss Share reporting system and provided weekly governance updates.
  • Managed business analyst and quality assurance direct reports.

Senior Project Manager — PMO

Kaiser Permanente · Pleasanton, CA

Managed PMO coordination for integrating legacy claims, encounter and membership data systems with Xcelys.

MS ProjectClarityXCelysClaimsBenefitsMembership
  • Coordinated cross-divisional IT teams through requirements, workflow and system-specification discovery.
  • Documented data sources and functional requirements for the legacy-system integration.

Senior Program Manager — Compliance & Technology

PayPal / eBay · San Jose, CA

Managed concurrent global compliance programs to implement anti-money-laundering and anti-terrorism funding requirements across PayPal markets.

MS ProjectClarityClearQuestC++JavaTeradata
  • Planned scope, resources, milestones and dependencies across multiple concurrent initiatives.
  • Coordinated product, UI, engineering, functional and QA teams across Australia, Europe and Asia.
  • Drove implementation of AML and anti-terrorism funding controls across operating countries.
  • Managed working relationships with local counterparties and distributed delivery teams.

Senior Project Manager — Internet Services Group (PMO)

Wells Fargo · San Francisco, CA

Managed public-web and merger-integration projects at Wells Fargo, coordinating cross-functional teams across the U.S. and India.

MS ProjectClarityClearQuestDocumentumJavaJEE
  • Managed project plans, budgets and requirements under RUP/SDLC governance.
  • Coordinated UI, content, product, development, localization, QA and operations teams across the U.S. and India.
  • Delivered secure and public website changes in accordance with legal and compliance requirements.
  • Led Wachovia merger integration work connecting GL and DDA systems with Oracle Financials and Teradata.

Senior Project Manager — PMO

Delta Dental · San Francisco, CA

Led delivery of a tactical enterprise claims-processing system and planning for its strategic successor.

MS ProjectProject ServerJavaJEEWebLogicUnix
  • Managed developers, business analysts and testers through deployment of a tactical claims-processing solution.
  • Coordinated architecture and planning for replacement of the legacy platform with a Java-based system.
  • Presented project status and resolution options for critical business and technical issues to executives.

Senior Program Manager — PMO

Aon Corporation · San Ramon, CA

Directed full-lifecycle technology implementations, including government projects with budgets up to $5 million.

MS ProjectProject ServerJavaJEETomcatBEA Tuxedo
  • Owned 6–12 month implementation plans from kickoff through support handoff.
  • Managed budgets up to $5 million and aligned technology plans and priorities with client executives.
  • Led requirements, specifications, training and QA planning across matrixed delivery teams.
  • Negotiated client agreements and coordinated implementation teams for government and enterprise clients.

Senior Program Manager — SVC, MSN, IES

Microsoft · Redmond, WA

Led enterprise programs for customers including Intel and MSN/Hotmail, including migration planning for hundreds of UNIX machines and global localization work.

MS ProjectWindows ServerSQL ServerExchangeUnix MigrationLocalization
  • Managed key programs and coordinated other project managers supporting enterprise customers.
  • Planned migration of hundreds of Unix machines to Windows Server for processor-simulation testing.
  • Guided customers through UNIX-to-Windows application migrations and worked with Exchange and SQL Server product teams to resolve issues.
  • Managed localization teams in China and Vietnam and coordinated platform testing with MSN/Hotmail.

Integration Manager

ITango Software · Seattle, WA

Managed integration delivery for WebDesk, an HR information portal, connecting customer business applications to enterprise systems.

MS ProjectProject ServerUnixWindowsJavaJEE
  • Coordinated integration design and delivery across customer systems and the WebDesk portal.
  • Delivered a PeopleSoft integration for BEST Consulting using BEA Tuxedo interfaces.
  • Managed product delivery, testing, documentation and an enterprise application integration project using STC e*Gate.

Project Manager

Cambridge Technology Partners · Bellevue, WA

Managed client delivery for global SAP and Siebel implementations at Visio and Immunex.

MS ProjectUnixWindowsSiebel CRMSiebel PharmaSAP
  • Managed client scope, expectations and delivery coordination for a worldwide SAP-to-ONYX integration at Visio.
  • Delivered the first worldwide Siebel Pharma implementation at Immunex on time and under budget.
  • Coordinated UI, data migration and data-loading teams and oversaw supporting backend architecture.

Technical Team Lead

Bank of America Securities · San Francisco, CA

Planned a Siebel upgrade for 560+ users with over 95% deployment success.

Siebel CRMSMS DeploymentData WarehouseUnixWindowsIT Management
  • Planned the Siebel 3.x to Siebel 98 upgrade for more than 560 users; SMS-based deployment achieved over 95% success.
  • Managed design and four-week delivery of a data warehouse linking NationsBank and Montgomery Securities customer data.
  • Improved web-based distribution so brokers received daily analyst notes on time.

Business Systems Analyst

Mentor Graphics · Wilsonville, OR

Designed enterprise reporting and data warehousing across SAP, Siebel and HP9000 sources in the U.S., Europe and Asia Pacific.

SAPABAP/4Siebel CRMBusiness ObjectsUnixInformatica
  • Launched a reporting initiative to meet global information needs and led evaluation of enterprise reporting tools.
  • Designed a global warehouse integrating SAP, Siebel and regional source systems for enterprise reporting.
  • Coordinated requirements and system configuration for sales reporting and European tax needs.

Technical Support Engineer

NeXT Computer / Apple · Redwood City, CA

Supported Fortune 500 customers using NeXT software and relayed product and usability feedback to internal teams.

UnixC++NeXTSTEPObjective-CGUI DevelopmentTechnical Support
  • Resolved customer system-administration and software issues through phone, email and on-site support.
  • Maintained online help content and tested releases for stability and functionality.
  • Shared customer feedback with product design teams to inform feature discussions.

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